- Acceptance of Terms
By accessing our website or contracting our services, you fully accept these Terms and Conditions.
- Services Offered
Operatours Peru offers travel-related services in Peru, including:
- Tours (Cusco, Sacred Valley, Machu Picchu, and other destinations).
- Transportation services.
- Accommodation reservations.
- Full travel packages and travel assistance.
- Bookings and Payments
A booking is confirmed only after the required payment or agreed deposit has been received.
All services are subject to availability at the time of payment.
- Cancellations, Refunds, and Modifications
Policies may vary depending on:
- Type of service.
- Provider policies (hotels, trains, Machu Picchu tickets).
- Seasonal conditions.
Some services—such as Machu Picchu entrance tickets—may be non-refundable.
- Liability
Operatours Peru acts as an intermediary and is not responsible for delays, cancellations, accidents, or failures caused by third parties, weather conditions, or force majeure.
We will, however, provide reasonable assistance when issues arise.
- Client Obligations
Clients agree to:
- Provide accurate and truthful information.
- Follow immigration and health requirements.
- Carry valid travel documentation.
- Respect schedules and instructions provided.
- Intellectual Property
All content on our website and digital platforms is protected and may not be used without prior authorization.
- Applicable Law and Jurisdiction
These Terms are governed by Peruvian law.
Any dispute shall be resolved exclusively by the competent courts of Peru.